If you're not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Feel free to create your own personal user account. After registering, you can access your order history or view the status of your current order. Another advantage of your own user account: in the future, you will save yourself having to re-enter your personal data for further orders.

You can easily order our products in our online shop and will receive a confirmation by email after completing your order.

If you have not received this, there could be the following reasons:

• Maybe you entered the wrong email address?
• Did the email end up in the SPAM folder of your email account?
• The order was not completed successfully. Please check your personal user account to see if the order has been received in our system. If this is not the case, please try the process again.

It is very important to us that every customer receives their package as quickly as possible. Since we process and ship your order as quickly as possible, subsequent changes are unfortunately not possible.

Your PCT-Fishing quality products can be paid for easily and conveniently via PayPal, AmazonPay (currently not possible), Klarna invoice, Klarna installment purchase, instant bank transfer or by credit card.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

We guarantee SHIPPING throughout Europe!

To ensure that your personal PCT Fishing quality products reach you quickly and in perfect condition, our products are shipped to you via DHL, GLS or Hermes within 7 days of receipt of payment (exception: pre-orders if we do not have the product in stock).

Orders over 100 kg are shipped by freight forwarder and are NOT free shipping! Prices are calculated separately

As soon as your order with your exclusive PCT-Fishing quality products has been packed and is ready for dispatch, you will receive a notification by email.

Once our parcel service provider has picked up and scanned your personal parcel, you will also receive an email with your tracking number. In some cases, this can take up to 24 hours after receiving the shipping confirmation.

Your order will be processed with the utmost care and attention and your exclusive PCT Fishing quality products will always be prepared by hand for their journey to your home. If the wrong product has slipped into the package, please write to us using our secure contact form. Please state your order number and tell us what exactly was sent incorrectly. Please be so kind as to attach a photo of it to the form. Your PCT Fishing team of experts will certainly find a solution!

If an order cannot be delivered for various reasons, it will be sent back to us (the sender).

As soon as we receive the package back and have scanned it as a so-called "returned item", you will receive a notification by email that your personal PCT Fishing quality products are back in our central warehouse in Burglengenfeld. Please reply to this message and check your delivery address again. We will then make the corrections and print a new shipping label for your order so that it can be sent again as quickly as possible and you can continue to pursue your passion, carp fishing (:

Oh dear, we are very sorry! It was not our intention that you did not receive your personal order in full.

Of course, we will take care of a quick redelivery for you.

Simply write to us using the secure contact form we have set up especially for you. Please tell us exactly what was missing. Your PCT fishing expert team will take care of everything else.

We are very sorry that your order arrived damaged! Unfortunately, this is always very annoying. What does it look like inside your package? Please check the number and condition of your ordered PCT Fishing quality products. Use our secure contact form and write us a short message, stating your order number, in which you tell us what has been damaged and the exact name of the item in question. Please also attach relevant pictures to your message. Our team of experts will certainly find a solution to this inconvenience (:

So that your personal PCT Fishing quality products can be fully used again in your new local waters after you move, you can easily change your address in your customer account. Simply follow the simple step-by-step instructions:

1. Click on the account button at the top right of the homepage and log in.
2. On the right side of Account Details, click View Addresses.
3. Now you can see your stored address, which you can edit using the blue box below, or delete by clicking on the white box next to it. You can also choose for each of your stored addresses whether it should be set as your default address. To do this, simply tick the box next to "Set as default address". You can also simply add another address by clicking on the large blue box above "ADD NEW ADDRESS".
4. Don't forget to save! To do this, click on the blue box "Update address".

Since we want to get your order to you as quickly as possible, the address cannot be changed for orders that are already in process.

Ooh..we think that's a shame, but we will of course take care of your request. Simply write us your message via our secure contact form. Please make sure that you use the email address that you specified in your customer account.